Capturing the "return on engagement" is complex in terms of patient engagement or patient involvement. Many factors influence the impact of initiatives designed to improve product development by including the patient voice. How can a Monitoring and Evaluation (M&E) system be designed beyond tracking activities and single metrics? How do you know whether you are on track toward reaching your objectives by engaging patients?

This module provides an overview of different approaches to monitoring and evaluating patient engagement programs and summarizes what can be evaluated with respect to patient engagement and how to implement an evaluation, including sample sets of metrics, tools, and participatory methodologies. Learn how to demonstrate the results of patient engagement efforts and make sure your system enables learning by all stakeholders to enhance patient engagement practices.

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